OUR PRINCIPLES
Responsibility begins at the source
Standards shared with suppliers
Communicate human rights, labor, health and safety, environmental, ethical and information security standards appropriate to each transaction. Supplier workers can also raise grievances through our communication channel.
Raw material traceability
Verify products, composition, suppliers, manufacturing facilities, origins and supporting information. Distinguish supplier addresses from actual production locations and follow up on information gaps.
Responsible mineral sourcing
Verify mineral content and supply routes for the materials actually used. Request information appropriate to the assessment scope; unknown status must not be presented as absence of minerals or completed certification.
Risk-based reviews and improvements
Prioritize reviews according to materials, locations, transaction scale and severity of potential harm. Where issues arise, assign responsibilities, deadlines and corrective actions, and check their effectiveness.
Managing outsourced manufacturing separately
Verify actual processes and substance handling at contract manufacturing sites, together with water use, releases and waste treatment routes. Review relevant information when materials or production locations change, and report significant risks and unresolved matters to management.
SUPPLIER ENGAGEMENT
Supplier management process
- 01Share standards
Explain the ESG standards and supporting information appropriate to the transaction.
- 02Identify risks
Set priorities based on sourcing, materials and production locations.
- 03Agree improvements
Discuss causes, actions, deadlines and responsibilities.
- 04Follow up
Review supporting evidence and improvement outcomes, and manage unresolved matters.
We welcome your feedback
Employees, suppliers, customers and communities can all take part.
Contact us →