OUR PRINCIPLES

Responsibility begins at the source

Standards shared with suppliers

Communicate human rights, labor, health and safety, environmental, ethical and information security standards appropriate to each transaction. Supplier workers can also raise grievances through our communication channel.

Raw material traceability

Verify products, composition, suppliers, manufacturing facilities, origins and supporting information. Distinguish supplier addresses from actual production locations and follow up on information gaps.

Responsible mineral sourcing

Verify mineral content and supply routes for the materials actually used. Request information appropriate to the assessment scope; unknown status must not be presented as absence of minerals or completed certification.

Risk-based reviews and improvements

Prioritize reviews according to materials, locations, transaction scale and severity of potential harm. Where issues arise, assign responsibilities, deadlines and corrective actions, and check their effectiveness.

Managing outsourced manufacturing separately

Verify actual processes and substance handling at contract manufacturing sites, together with water use, releases and waste treatment routes. Review relevant information when materials or production locations change, and report significant risks and unresolved matters to management.

SUPPLIER ENGAGEMENT

Supplier management process

  1. 01Share standards

    Explain the ESG standards and supporting information appropriate to the transaction.

  2. 02Identify risks

    Set priorities based on sourcing, materials and production locations.

  3. 03Agree improvements

    Discuss causes, actions, deadlines and responsibilities.

  4. 04Follow up

    Review supporting evidence and improvement outcomes, and manage unresolved matters.

POLICIES

Related policies

We welcome your feedback

Employees, suppliers, customers and communities can all take part.

Contact us